"The Small Print"
Even
though we have never had any sort of disputes we thought it best to explain our
terms
& conditions so that you are in no doubt of what you will get.
Cleanliness
The
car will be fully cleaned, polished & valeted prior to leaving our premises
and travelling
to the pick-up address. We will then use any available spare time, prior to
leaving for the
Wedding Venue, to clean of any dirt picked up on route. However, we cannot
guarantee that
the car will be "spotless" especially if the distance traveled is a long way. Your chauffeur will
be dressed in a white shirt & dark suit with a cap, if requested.
The Weather
The
car is fully enclosed and 2 white umbrellas are carried. The chauffeur will
carry the
umbrella to shield the Bride & Passengers. He can get wet, you should
not.
Insurance
The
car carries the correct "Hire & Reward" insurance and
"Public Liability" insurance
is current.
Breakdowns
Although
the car is fully maintained breakdowns can occur (never so far). In the
unlikely
event of this ocurring we will firstly try & get another Wedding Car to
the location. In a real
dire emergency we will offer the local Taxi firm a big incentive to get a
car to us IMMEDIATELY
and then offer you a refund if you are not happy about the situation or our
efforts to resolve it.
The amount refunded would be 100% of the total fee less our actual costs.
Beyond this we will
not be liable for other costs or consequential loss.
Times & Dates
It
is the clients' responsibility to ensure that the times, dates, addresses etc,
on the "Confirmation
Form" are correct and we are notified, in good time, of any
alterations. Although we will use our
best endeavors to meet deadlines, by surveying the route prior to the
event, we cannot be held
responsible for any delays, however caused. No responsibility will be
accepted for restrictions relating to vehicle access at any location.
The Passengers
The
client is responsible for the conduct of all passengers. Your chauffeur may
refuse to carry
passengers or luggage if he considers the vehicle is overloaded. The
chauffeur may also
terminate the booking if the client or passengers cause excessive delays,
are disorderly or, in
the chauffeurs' judgement, are unfit to travel. No refund will be offered
in these circumstances.
Booking Details
Bookings
are not "confirmed" until the due deposit is received. The Car will
only be reserved for
14 days from first contact unless the deposit is received. The deposit is
Non-refundable. The full outstanding balance must be received not later than 30
days prior to the event. Cancellations must
be made, in writing, no later than 30 days prior to the event. The full
outstanding balance is
payable if a cancellation is received within 30 days of the event.
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phone 07502 012411 email info@weddingbellcars.co.uk